Complaints Procedure

You will find below a downloadable complaints procedure document and a form to complete it you wish to proceeed

We take a proactive and responsible approach to complaints. Please read through the following documents regarding Thames Marine Academy’s policies and procedures for complaints.

Have you discussed your concerns with your allocated assessor?

Reason for Complaint

Taking the decision to get on board with one of our courses will be one of the best decisions you'll make. We're here to help, so take a look around at the information on site, but if you'd prefer to speak to someone, just contact us and we'll arrange a time for a chat...

We wish you every success!

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