Complaints Procedure

You will find below a downloadable complaints procedure document and a form to complete it you wish to proceeed

We take a proactive and responsible approach to complaints. Please read through the following documents regarding Thames Marine Academy’s policies and procedures for complaints.

complaints procedure document

Have you discussed your concerns with your allocated assessor? Have you discussed your concerns with your allocated assessor? Yes No

Please discuss this with your allocated assessor before you complete this form

Name

Enrolment Number

Reason for Complaint Reason for Complaint Staff Course Another Student Facilities Other

Please give detail of your complaint